Terms and Conditions

Usage of this Website

By using the Number-Directory.co.uk web site you agree to our terms and conditions. If you do not agree with any of the following terms & conditions then please refrain from using the site (Number-directory.co.uk).

The contents of the pages on this Website are subject to change at any time and without notice. It is for your general information and use only.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Website meet your specific requirements.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Website.

All trademarks reproduced in this Website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Usage of the Service

Description of the Service

We provide an alternative directory and call forwarding service using the 0844/0843 telephone numbers listed on this Website. When you dial the selected telephone number, you will be connected directly to the telephone number of the corresponding organisation or company.

Where we provide the Service:

All of the telephone numbers listed on this website are UK numbers, and are intended for use by callers within the UK only. No refund will be offered for charges incurred when calling outside of the UK.

Our responsibility to you:

Our aim is to provide an efficient and convenient method of contacting the organisations or companies you are searching for. Unfortunately we cannot guarantee that the service we provide will be fault-free, but we will do everything we reasonably can to ensure that our service is reliable and functional as required. All listed telephone numbers are tested at the time of listing. We endeavour to update the listings when we become aware of changes, however we cannot accept responsibility for financial loss arising from errors, omissions or faults.

Interruption of the Service:

Should there be an interruption in the Service, we will endeavour to rectify the fault as soon as possible.

Matters beyond our control:

Sometimes we are unable to provide the Service for reasons beyond our control, such as a technical fault suffered by our suppliers.

Cost of the Service:

Calls to the 0844/0843 numbers listed will cost 7 pence per minute, plus your operator’s access charge – Please contact your telephone service provider to confirm the charges. Please refrain from using this service if you have not obtained the bill payer’s permission.

At busy times, your call may take a lot longer to be answered by the selected company or organisation. If this is the case, we advise that you end the call and try again at a less busy time. Alternatively, you can search elsewhere for the number you require. Number-directory.co.uk will not be held responsible for the duration of your wait should you decide to remain in a queue. It is on this basis that you agree to use our Service.

Contact and Privacy:

Please read our Privacy Policy for more information.

Call Monitoring:

We do not monitor or record any calls made to the 0844/0843 numbers listed. Once your call has connected, the company or organisation may choose to monitor or record your call for training or other purposes. The company or organisation should advise you of this prior to your call being answered by an agent – please ask for confirmation if you are concerned.

Refunds and Complaints:

Refunds will be considered where we have not provided the Service as stated, or where a complaint about the Service is upheld. Please Contact Us with full details of the complaint either by email to our email address:

info (at) number-directory.co.uk

or by using the contact form provided on this Website. Where a refund is requested, please provide a telephone bill showing the relevant call entry and charges. Please note we will only process refund requests for calls made in the past 60 days. Refunds can only be made to the account holder on the corresponding telephone bill. We will endeavour to process refund requests within 14 days of the submitted claim.

Number-directory.co.uk has no connection or affiliation with any of the companies or organisations listed on this Website.

Number-directory.co.uk reserves the right to update these terms and conditions at any time.