National Rail Enquiries

National Rail Enquiries Number | 0843 515 9067

National Rail Enquiries Number

0843 515 9067

Call our connection service for National Rail Enquiries. Calls cost 7p/min plus your phone operators access charge. To contact National Rail for train times, ticket bookings and more call National Rail Enquiries Phone Number – 0843 515 9067 today. We are not affiliated with National Rail.

Calling the National Rail Enquiries Contact Number will connect you directly to an advisor who can assist with all of your queries. Your call may be transferred to another department but rest assured you will have your questions answered. Calling this number will allow you to book tickets, check train times, and find out more information about routes. ‘National Rail’ is the term adopted to broadly define and promote the UK’s passenger rail services. It was introduced in 1999 and should not be confused with Network Rail who construct and maintain the country’s railway network. The National Rail Enquiries Number – 0843 515 9067 will offer you any further information you require.

Today, the National Rail empire has expanded. As with any organisation wishing to branch out, they have released an iPhone app through which you can purchase discount train tickets, save your favourite routes and download your tickets to your phone. Using the website, they also offer cheap hotel bookings and Eurostar tickets for those weekend trips across the channel to France. To book, simply phone the National Rail Enquiries Number.

National Rail Enquiries Number – Opening Hours

You can call the National Rail Enquiries Helpline 24 hours a day, 7 days a week on 0843 515 9067. If you find yourself unable to speak to an advisor, then similar information can be found on the NR website.

About National Rail Enquires

The train service was privatised in 1966, which meant customers needed to call National Rail Enquires to find out local train times and information about their journey. All calls were directed through to the National Rail Enquires who gave out train timetables and all information about the train services.

Since then, the National Rail Enquires has become the UK’s favourite train time information point. With their easy to use website and app, checking train times and planning your route has never been easier. However, National Rail Enquires still have numerous customer service centres to resolve any issues with your travel and to help plan your journey.

Cheap Rail Fares

National Rail Enquiries offer cheap fares from their website and on the app. They display a lot of different train services meaning you can see exactly which company you will be travelling with.

Railcards are available providing you with discounts on travel and cheaper fares. They offer:

  • 16-25 railcard
  • Family and friends railcard
  • Senior Railcard
  • Disabled Persons Railcard
  • HM Forces Railcard
  • Regional Railcards
  • Two together rail cards

National Rail Enquiries offer 2 for 1 deals on many main attractions across the UK. All you have to do is book your ticket with National Rail Enquiries.


National Rail Enquiries also provide you with the opportunity to buy interrail tickets, offering the cheapest fares and best deals for your interrailing adventure.

National Rail Journey Planner

The National Rail Enquiries have a journey planner on the homepage that helps you to navigate your journey, however long or complicated it may be. Buy single, return or even open-ended tickets from National Rail to anywhere in the UK.

Get live arrivals and departures at your fingertips with the app and the website and receive updates on delays and cancellations as they happen so you are never kept in the dark.

Useful Links

Register with the National Rail

Journey Planner

Live departures board


My train was delayed, can I claim compensation?

To claim compensation for a delayed journey contact our customer service number to speak to a member of the team. You will need to identify the network you travelled with and log a complaint about the delay. A member of staff will assist you in your claim and help you with what to do next. Contact them on  0843 515 9067 and they will be happy to help.

Can I get a refund on my ticket?

Advanced tickets and some special offers mean you cannot get a refund on those specific tickets. However, you can get a refund on other tickets before you travel. Refunds may take up to 28 days to clear.

How do I make a complaint about service I received during my journey?

If you would like to complain about a rail service or journey it is best to contact the customer service department on 0843 515 9067 and they will direct you on what to do next. Or you can contact the train network and make a complaint through their complaints procedure.

Can I buy tickets through my iPhone app?

Yes, it has never been more simple to buy train tickets while you are on the go. Just open the app and select your journey to purchase your tickets today.

Can I change my ticket?

This depends on the kind of ticket you have. If you want to change your journey or alter your ticket then you may be able to do so. Contact the customer service team to see if you are able to change your ticket.

If you experience problems with this National Rail Contact Number, please contact us. We aim to keep the information on this website as up to date as possible.

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