National Insurance Helpline

National Insurance Helpline | 0843 515 9058National Insurance Helpline

0843 515 9058

This is a call connection service for the National Insurance Helpline. Calls cost 7p/min plus your phone operators access charge. For assistance with a Lost National Insurance Number and more call the National Insurance Contact Number – 0843 515 9058 today.

You automatically pay National Insurance if you’re 16 or older, and should automatically receive your NI Number along with your National Insurance Card in the post. This will also apply if your parents are receiving Child Benefit for you. If you have reached the prime age of 20 and still haven’t seen your NI Card then you can call the National Insurance Helpline who can assist you.

Have you lost your National Insurance Number Card? HMRC no longer issue replacement National Insurance Cards, but don’t worry. By contacting the National Insurance Number UK you can ask HMRC to confirm it. They will then write to you with a copy of your NI Number.

The amount you pay depends on how much you earn, and whether you are an employee or self-employed. You can also commit to making voluntary contributions if you have gaps in your payment record. Your National Insurance Contributions count toward such benefits as State Pension, Job Seeker’s Allowance (JSA), Employment and Support Allowance, Maternity Allowance and more. To check your NI Record to ensure you will be eligible, call the National Insurance Helpline – 0843 515 9058.

National Insurance Helpline – Opening Hours

The National Insurance Helpline number is available between 8.30am – 5.00pm Monday to Friday. Outside of these hours, answers to frequently asked questions such as “How do I get a National Insurance Number?” can be found on the NI website.

National Insurance

When you turn 16 in the UK you will receive your national insurance number. When you are working, you will begin to pay National Insurance contributions which would then make you eligible to receive the state pension and receive certain benefits

You will pay National Insurance if you are:

  • 16 or over
  • An employee earning above £155 a week
  • Self-employed and making a profit of £5,965 or more a year

National Insurance Classes

There are different classes of National Insurance. This depends on the amount of money that you earn and your age.

  • Class 1 is when you are earning over £155 a week and is taken by your employer.
  • Class 1A or 1B means that your employer pays this money on your behalf because you receive certain benefits.
  • Class 2 is for those who are self-employed and earning over ££5,965.
  • Class 3 is whereby you voluntarily pay national insurance to make up for gaps in your employment after not paying it for a while.
  • Class 3A is voluntary also and is used to top-up your pension.
  • Class 4 is for those who are self-employed who are earning over £8,060 per year.

How Much Will You Pay

The amount of National Insurance that you pay is totally dependent on your current situation. If you are working and earning more the £155 per week then you will be paying National Insurance. Similarly, if you are working for yourself but earning more the £8,060 per year then you will be in class 4. Each different class has to pay a different amount that is suitable for their specific situation.


What if I am not working right now?

If you are not working right now then your benefits can be affected because there will be gaps in your employment. You can get tax credits if you can’t work due to illness or you’re caring for someone. This will stop you getting a poor credit rating and affecting your benefits.

Can I work out how much I will have to pay?

When you are working you will be paying National Insurance contribution when you earn £155 a week or over. You will pay 12% of your earnings up to £827 a week. If you are earning above that amount then contributions drop to 2%.

Why do I need a National Insurance number?

Your National Insurance number is unique to yourself and is with you all your life. It ensures that all National Insurance contributions and tax are properly recorded against your name and only your name. It also acts as a reference number when speaking to HMRC.

How do I get my National insurance number?

If you need to get your National Insurance number or have lost it then you will need to call a Customer Service advisor on 0843 515 9058 or contact Jobcentre Plus on 0843 515 9049.

How long does it take to get a National Insurance number?

If your form is filled out correctly then your National Insurance number should arrive by post within two weeks.

If you experience problems with this National Insurance Contact Number, please contact us. We aim to keep the information on this website as up-to-date as possible.

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