eBay Contact Number
Contact eBay using our Customer Service number connection service. Calls cost 5p/min from a BT landline. Calls from other networks and mobiles may cost more. Do you require assistance with Searching for items, Bidding, Selling and more? Whatever the query, call the eBay Contact Number on 0843 515 9047.
eBay Customer Support are there to answer your questions about buying, selling and much more. They will even answer your enquiries about PayPal UK – their partner payment company. Buying item on eBay has never been easier: Simply register your details to make an account today. You can bid instantly, but be warned – online auctions are highly addictive! You can Contact eBay UK if you are having difficulty registering, making a payment, or you just want to chat to a friendly operative!
eBay Contact Number – Opening Hours
You can call the eBay Customer Support phone number between 8am – 10pm Monday – Friday, 9am – 6pm Saturday & Sunday.
eBay is an American multinational e-commerce company offering sales between businesses and consumers alike. They use their online platform so individuals can sell goods to customers easily. The customer service team can help with an array of different issues including:
- Buying an item
- Paying for an item
- Bidding for an item
- ‘Buy it now’
- Writing a review or giving feedback
- Resolving buyer/seller issues
- Returns and refunds
- Shipping issues
Contact the customer service team to speak to an advisor today on 0843 515 9047.
eBay sell a vast selection of different products from beauty and healthcare to kids toys and furniture. They sell brand new products or second-hand items. Most second-hand items are put up for a bid, meaning you need to become the highest bidder to buy it. They also sometimes have the ‘buy it now’ option on selected items meaning you can buy it right away and get it delivered to your home.
Sellers can be either private or business. Private sellers are individuals who are selling items online. Business sellers tend to be small businesses that sell their items on eBay. Many businesses use eBay because it is a global marketplace meaning they can reach a lot of customers at once and increase sales.
eBay offers PayPal as a way to pay for products. Buyers on eBay are able to link their PayPal account to their eBay for faster and more convenient shopping. PayPal is a good way to pay for items on eBay because then you will have a money back guarantee on any products that turn up damaged or not as they were described. That means eBay will reimburse you the cost of anything that doesn’t meet their standards ensuring you never lose your money.
If you are not happy with the service you have received from eBay then it is a good idea to complain or raise the issue with eBay for them to put right. To do this you should speak to a customer service advisor by calling 0843 515 9047 and they will be able to point you in the right direction of what to do next.
If that is not successful then it is worth opening a case on eBay’s website. To do this you should click on ‘customer support’ and click ‘resolution center’. Once there you should select the radio button next to the situation that relates the most to your complaint. This will take you to a new window for you to log a complaint.
Remember to follow up with a letter to eBay so everything is in writing in case you need it.
If it’s still not resolved then you can direct your grievance to the relevant ombudsman or eBay’s Alternate Dispute Resolution scheme to get the issue resolved.
How can I contact a seller on eBay?
It is not always possible to contact a seller on eBay. It depends if the seller accepts questions or not. If they do then you will need to click on the ‘Ask a question’ link in the listing. To find listings you will need to click my eBay at the top of most pages on the eBay website.
How do I return an item on eBay?
Select the item you wish to return. You will see options for the reason for return – select the one that applies to you. Sellers will usually give a refund within 6 days. It usually takes around 3-5 days for it to appear in your bank account.
If you still have any issues then it may be good to speak to a customer service advisor on 0843 515 9047.
What if I receive the wrong item?
If you buy a product and it arrives as a completely different product, then don’t worry because you are covered by the eBay money back guarantee when you pay through PayPal. This means you will get a full refund for your product and be completely covered.
I bought an item but I changed my mind, can I return it?
eBay does not cover for returns under the money back guarantee but most retailers and businesses will accept returns so it is best to contact them and see if you are able to return your item.
My item was delayed and now I can’t use it, what should I do?
If you bought something, like concert tickets, and they didn’t arrive in time, then eBay sees this as being ‘not as described’. You should contact the seller and let them know what has happened to get a refund or to solve the issue. If you still can’t get a response from the seller then you should contact eBay on 0843 515 9047 and get the issue resolved.
If you experience problems with this eBay Phone Number, please contact us. We aim to keep the information on this website as up-to-date as possible.
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