Contact Welcome Finance
Contact Welcome Finance Customer Services by calling our call connection service. Calls cost 7p per minute plus your phone operators access charge. For Repayments, Complaints and more call the Welcome Finance Contact Number now on 0843 515 9482. This is a call connection service, we are not affiliated with Contact Welcome Finance
Welcome Finance are no longer taking applications for new loans. You can still contact them if you have any queries about your existing loan. The Welcome Finance Contact Number is currently receiving many calls about PPI Complaints, however, the team will endeavor to answer your call within the shortest possible time. If you have an account related query, you can visit your nearest store or call the Welcome Finance Number for further information on any of the following topics:
- Payments, including if you are having difficulty repaying your loan.
- How long you have left on your loan.
- Direct Debits.
- General Enquiries.
There is also a Welcome Finance Complaints team – simply ask to be transferred if you would like to express your dissatisfaction with the service, or if you would like to claim back your PPI.
Contact Welcome Finance – Opening Hours
You can call the WFSL Contact Number 24 hours a day, 7 days a week. The automated payment line is available even when there are no agents there to help you.
The WFSL Head Office is located at the following address:
Welcome Financial Services Ltd
Ruddington Fields Business Park
History of Welcome Finance
Welcome Finance was co-founded by Joseph Cattle in 1927 in Hull. The company offered loans to ‘subprime’ individuals who would not usually be granted a loan from more mainstream lenders like banks. In 1990 Welcome Fiance developed the Shopacheck brand and developed their Compass Credit, and later became Welcome Finance in 1994. The company changed hands a few times going from The Lewis Group in 1997 to Dial4aloan in 2001.
In 2009 Welcome Finance were trying to evade liquidation and axed around 130 jobs and shut down their car finance department. Unfortunately the company went into liquidation and are currently in the process of selling up their parts of the business.
Welcome Finance offer loans in cases where customers are being refused credit by mainstream companies like the bank. The interest rate tends to be higher than what is charged by banks. Since their liquidation, they are no longer accepting any more applications for loans. But repayment of any loan is not affected by any of these changes. Any loans should continue to be paid back in accordance with your agreement.
Making a Claim Against Welcome Finance
If you have a claim that is in regards to a policy taken out before the 14th of January 2005 then you should contact the welcome finance customer service team on 0843 515 9482 to speak about your claim. If you have a claim in regards to a policy that was taken out after or on the 14th of January 2005 then you need to direct your claim towards the FSCF
If you are currently in the process of repaying a loan with welcome finance then you will need to continue these payments until the end of your agreement. The company is in the process of closing down as the company is unlikely to be able to get back on its feet.
I am moving home and I am repaying a loan, what do I do?
If you are moving home but are still in the process of paying your loan back to welcome finance then you will need to contact welcome finance on 0843 515 9482 to let them know your new address and update your information with them. This is important as if any loans are bought by another company in the process of closing down then they will send this information as a letter to yourself.
My bank details have changed, what should I do?
If you have changed any information, especially your bank details then this can affect your loan repayment. If this is the case then you need to contact welcome finance as soon as possible to let them know what is happening. Contact them today on 0843 515 9482 and a customer advisor will be happy to help.
I am having difficulty repaying my loan, is there anything I can do?
Yes, if you are having difficulty repaying your loan then you need to contact welcome finance and let them know your current situation. From there they can try and help to repay the loan by setting up a debt management whereby you only pay a certain agreed amount a month until you can pay it all off or until you can up the payments.
My loan has been taken over by another company, what does this mean for me?
Don’t worry, because Welcome Finance is in the process of closing down, parts of their company and loans are being sold to other companies. If this is the case then you will be sent a letter letting you know what has happened. This will not affect your account or repayments at all so you need to continue to pay your loan as usual and the company will honor the agreement set out in the first place.
I have a question about my agreement or welcome finance can I still contact them?
Yes, you can still contact welcome finance even though they are in the process of closing down. Just contact their customer services department on 0843 515 9482 and a customer service advisor will be happy to help with any enquiries.
If you experience problems with the Welcome Finance Contact Number, please contact us. We aim to keep the information on this website as up-to-date as possible.
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