BT Mobile Contact Number
Call the BT Mobile Contact Number to connect directly with a member of the customer service team. You can ask for help and support with your service, whether it’s just a general enquiry or something related to your account or bill. Calling 0843 515 2450 will cost 7p per minute plus your network operator’s access charge. This is a connection service and other contact numbers may be available within the public domain.
The mobile network from BT are currently a SIM only service offering 4G services as standard to all customers provided that they have a compatible phone. 4G enabled phones include such models as the iPhone 5 and 6 (S models included), the Samsung Galaxy S6 and the HTC One. There are hundreds of other 4G enabled devices, so you should check with the manufacturer or in store prior to purchasing your phone. Customers within an ‘Extra Speed 4G’ area can also access BT’s exclusive faster-than 4G services for a small extra monthly cost.
For general information about the network, click here.
BT recently acquired the EE network, comprising of the now retired Orange and T-Mobile networks. They offer the use of their BT Openzone WiFi facilities around the country, plus discounts for current Broadband subscribers, making their new tariffs some of the most competitive and feature-packed available. You can learn more about these by getting in touch with customer services using the telephone number listed above.
Signing up with BT Mobile
There are many good reasons to register as a new customer. These range from exclusive discounts on competitively priced tariffs, to coverage levels which rival even the best mobile networks in the country. Signing up is easy but you may want to call the BT Mobile Contact Number prior to registering in order to check which tariff best suits your needs. You can also:
- Check coverage in your area
- Order the correct SIM for your device
- Learn more about available tariffs and add-ons
- Keeping your existing mobile number
- Find out how to use BT Sport and Openzone WiFi
Once you’ve signed up, your SIM will arrive by post in 1-2 working days.
Help and Support for existing customers
A quick search for ‘BT Mobile’ either on Google Play or within the app store will allow you to download the operator’s official app, opening up a world of support and self service options. This allows you to monitor your usage in real time. Customers are able to serve themselves with the easy, helpful information found within the support pages of the official website or you can make use of the instant chat facility. Sometimes you’ll have to get in touch with customer service in order to report an issue or find an answer to your complex question. You may also wish to make a complaint about a particular feature or service. In cases like this, you can call the BT Mobile phone number on 0843 509 2450.
Callers are currently asking:
- How do I unlock my mobile?
- What is 2G / 3G / 4G and how do I get it?
- How do I get BT Sport?
- How do I access voicemail?
- Can I make and receive calls and text messages (SMS) from abroad?
- Can I change my tariff?
- How do I set up Parental controls or cap my spend?
Answers to these questions and any others can be found by calling the BT mobile contact telephone number to speak with a member of the friendly team.
BT Mobile Contact Number Opening Hours
You can make use of the automated facilities 24 hours a day, 7 days a week. Advisors are available Monday – Friday 8am – 8pm, and on Saturdays between 9am – 6pm.
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