BT Broadband Contact Number

BT Broadband Contact Number | 0843 515 9065

BT Broadband Contact Number

0843 515 9065

Call our BT Broadband Contact number connection service. Calls cost 7p/min plus your phone providers access charge. For Customer Services including assistance with Broadband Internet, BT Home Hub and more call BT Broadband Customer Service – 0843 515 9065 now. We are not affiliated with BT.

British Telecom are one of the UK’s most trusted and reputable brands. Millions of customers around the country use their Broadband, Home Phone and TV services. If you want to switch to a reliable provider for great package deals then call the Helpline today.

BT Broadband Contact Number – Opening Hours

Contact BT Broadband 24 hours a day, 7 days a week.

About BT

BT is one of the oldest communication companies in the UK, established in 1846 and formerly known as The Electric Telegraph Company incorporated. The company was created to make communications possible within minutes and develop a nationwide network. Today, technology has become a core part of BT as it keeps up with the digital and technological advancements.

Broadband Packages

BT offers a wide range of broadband deals for all homes. They pride themselves on super-fast broadband connections and even have fiber optic technology providing even faster bandwidth to your whole house.

They offer:

  • BT Broadband deals – the best simple broadband that comes as standard.
  • BT Infinity deals – This is fiber broadband which means your internet will be off faster speed and will have a better connection
  • Unlimited deals – unlimited usage on broadband every month meaning you are able to use as much as you want to. This is especially good for families or students with a lot of people using the internet in one place.

You can see a more detailed view of the broadband BT sells on their website.

BT Customer Service

The BT Customer Services team are always at the ready to help with any queries you may have about your broadband. If you need to speak to someone in the team then you should call their customer advisors on 0843 515 9065.

BT Complaints

If you have not received the service you feel you deserve then it is a good idea to make a complain to BT. Follow their complaints procedure to log a formal complaint.

First call BT and notify them of your issue. You can do this on the customer service number on 0843 515 9065 and they should try to rectify the problem. If they cannot resolve your issue then you should follow up through their website and log a formal complaint online. If you still feel that your complaint hasn’t been resolved then it may be time to escalate your claim to the ombudsman or try the companies Alternative Dispute Resolution Scheme.


What is Infinity Broadband?

This is fiber-optic broadband which is super fast, delivering around 76Mb. To find out more contact BT broadband and speak to an advisor to find out the best broadband for you.

What is BT Home Hub?

BT Home Hub is a router that connects all of your electronics, like your laptop, phone, tablet and computer to the internet.

Do I need to have a BT phone line for broadband?

Yes, you do need to have a landline to use bt broadband and TV.

If I get BT infinity, how long will it take before I can use it?

If you are a new customer then it can take up to two weeks for it to get properly set up in your home.

What can affect my internet speed?

There are many different things that can affect the speed of your internet speed, some of these are:

  • How close you like to your telephone exchange
  • Quality of the phone wiring in your home
  • Speed of the connection between your computer and router
  • Whether your broadband has been fitted properly around your home

If you are having issues with the speed of your internet then contact an advisor on 0843 515 9065.

What is fiber optic broadband?

It’s the latest advancement in technology for broadband. It is a super fast connection and gets its name from the use of glass or plastic cables, speeding up the connections and offering faster data transfer speeds.

If you experience problems with this BT Broadband Contact Number, please contact us. We aim to keep the information on this website as up-to-date as possible.

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