British Gas Contact Number

British Gas Contact Number | 0843 515 8653

British Gas Contact Phone Number

0843 515 8653

Call the British Gas Contact Number connection service. Calls cost 7p per-minute plus your phone providers access charge. For any assistance you require with your British Gas product or service, whether it’s advice with your bill, account or just a general enquiry, Contact British Gas on 0843 515 8653 today. We are not affiliated with British Gas.

If you call within the opening hours listed below then you will be given the option to speak with a customer service representative. You can also use the automated options to check your balance, pay your bill or give a meter reading without having to speak to anybody.

There are many reasons for contacting British Gas and although answers to many FAQs are listed on their website, sometimes it is better to speak to somebody by telephone. You can call the British Gas Phone Number for any non-specific enquiries or to ask about any of these services:

  • Billing and Payments: This includes the various ways in which your bill can be paid, understanding your bill and more.
  • Tariffs: Information about your current plan, find out if you could get better value for money with a different subscription.
  • Saving Energy: How to be more energy efficient and save money on your bill.
  • Meter Readings: What to do if you’ve been asked to send a meter reading to British Gas.
  • Your account: How to check your bills, manage your account and what to do if you’ve forgotten your username and password.
  • Pay as you Go energy: British Gas offer a unique range of Pay-as-you-Go services meaning you use energy as and when you can afford it, without worrying about expensive monthly bills.
  • Technical Support: Assistance with your boiler and more. British Gas HomeCare is available to cover you in the event of a boiler or heating breakdown.
  • Complaints: Billing disputes, service issues and more. Call 0843 515 8653 to discuss any complaints at the earliest possible opportunity.

Call the British Gas Contact Number for help and support with any of the topics listed above.

Please note, in the event of an emergency or a gas leak you will need to call the British Gas Emergency Number on 0800 111 999. This is a free call from a BT landline, however, may be chargeable from mobiles. The emergency contact number is available 24 hours a day, 7 days a week.

Opening Hours:

You can call the British Gas phone number between 8am and 8pm Monday – Friday, 8am and 6pm Saturday. The contact form online is available 24 hours a day however you will only receive a response during working hours. Smell Gas? The British Gas Emergency Number is available 24 / 7.

About British Gas

British gas is an energy provider operating in the UK. They are one of the ‘big six’ energy companies that operate within the UK. They operate under the names British Gas Services Limited and British Gas New Heating Limited which are both subsidiaries of Centrica. British Gas serve around 12 million customers across the UK and is one of the biggest energy companies, dominating the electricity and gas market.

British Gas is the company that remained after the 1997 demerger of the British Gas Corporation, including Centrica, BG Group and Transco. The British Gas Corporation formed back in 1972 as a direct result of legislation merging all the area boards together. British Gas actually operate as Scottish Gas in Scotland, however, they are the same company.

Gas & Electric

British Gas offers numerous different tariffs for gas and electric to homes across the UK. Tariffs are flexible to best suit customers needs. To ensure that you always get the best deal, British Gas will let you know if you can get your gas or electricity any cheaper on another tariff and will contact you to reduce your bill. They also offer tariffs where your energy price can not go up, it can only come down. You can handle lots of your details online or via the app, so customers can give in their meter reading online, pay bills and even track their energy usage.

To find out more about British Gas Tariffs you can get a quote online. Alternatively, use the telephone number above to speak to a customer service advisor about your tariff.


Where can I top up my meter?

If you have a pay-as-you-go meter then you will need to top-up your electricity when it is running low. To top-up, simply head to your nearest PayPoint, Post Office or use Home Energy Top Up.

Can I top-up from my computer?

Yes, you can top-up straight from your computer. Use the Home Energy Top Up and you can top up from the comfort of your own home. To find out how, or for more information, contact British Gas using the phone number above. They will be able to talk you through the best way to use Home Energy Top Up.

How can I pay my energy bill?

There are lots of different ways to pay your energy bill with British Gas. Pay by Credit or Debit Card, via online banking, by post, Direct Debit, at a PayPoint, at the bank or using a gas and electric payment card. To find out more about paying your energy bill, phone British Gas and speak to customer services.

What can I do if I think my bill is wrong?

If you believe that your gas and electric bill is wrong, then you should contact customer services on the number above. You can double-check a couple of things before you call to find out why your bill is wrong. First, check that your last month’s bill was correct, check your bill to see if there is any money added to the bill that you owe British Gas and think about whether you are using more energy than normal.

If you still are not sure about your energy bill then contact British Gas to get the issue resolved.  

If you experience any problems with the British Gas Telephone Number then please contact us. We aim to keep the information on this website as up to date as possible.

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